Legal & Policies

Terms & Conditions

By accessing or purchasing any course, webinar, or digital product from SkillAcquire (a brand of Turquoise Hibiscus Inc., 651 N. Broad Street, Suite 206, Middletown, DE 19709, USA), you agree to be legally bound by these Terms & Conditions. If you do not agree, please discontinue use of the platform immediately.

1. Use of Platform

SkillAcquire grants you a limited, non-transferable, non-exclusive license for personal use only. You may not share account credentials, sublicense, resell, or redistribute any content. Violations result in immediate account suspension without refund.

2. Intellectual Property

All course content, designs, graphics, layouts, and digital materials are the sole property of Turquoise Hibiscus Inc. or their respective licensors. Copying, reproducing, distributing, or publicly sharing any material is strictly prohibited and may result in immediate account termination and/or legal action.

3. Account Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your responsibility. Notify us immediately at training@skillacquire.com if you suspect unauthorized access.

4. Pricing & Payment

All prices are listed and processed in USD. Pricing, discounts, and promotional offers are time-limited and subject to change without prior notice. Full payment must clear before access to any content is granted.

5. No Guarantee of Outcomes

SkillAcquire does not guarantee job placements, income increases, promotions, or specific career outcomes as a result of completing any course, webinar, or earning any certificate on the platform.

6. Content Accuracy & Disclaimer

All content is provided for general informational and educational purposes only. While we strive for accuracy, SkillAcquire explicitly excludes liability for typographical errors, inaccuracies, or outdated information to the fullest extent permitted by law. Use is at your own risk.

7. External Links

Third-party links on our platform are provided for convenience only and do not constitute endorsement. SkillAcquire holds no responsibility for external content, availability, or accuracy.

8. Governing Law

These Terms are governed by the laws of the State of Delaware and the United States of America. Any disputes shall be subject to the exclusive jurisdiction of Delaware courts.

9. Modifications

SkillAcquire reserves the right to modify these Terms at any time. Continued use of the platform after updates constitutes acceptance of the revised Terms.

Privacy Policy

Turquoise Hibiscus Inc. is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights available to you under applicable privacy laws including GDPR and CAN-SPAM.

1. Information We Collect

• Personal Details: Name, email address, billing information provided during registration or purchase.
• Browser Cookies: Used to store user preferences and browsing patterns on the platform.
• Server Logs: IP addresses, web requests, browser language, and access timestamps.
• Email Communications: Records of your communications with our support team are archived for quality and compliance purposes.

2. How We Use Your Information

• To process purchases and deliver purchased content.
• To send transactional confirmations, joining links, and service notifications.
• To send promotional newsletters (with your consent; you may opt out at any time).
• To improve platform functionality and personalize your experience.

3. Information Sharing

SkillAcquire will not share, sell, or rent your personal information with any external company or individual outside of Turquoise Hibiscus Inc.

4. Data Security

We employ industry-standard data encryption, regular internal reviews of data storage practices, and restricted physical access controls. Access to client data is limited to specific, vetted employees bound by strict confidentiality agreements — violations are subject to termination and criminal prosecution.

5. Opt-Out & Communications

You may unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link in any marketing email or by emailing training@skillacquire.com. Transactional emails (receipts, joining links) are required for service delivery and cannot be opted out of while your account is active.

6. Data Access, Correction & Deletion

You have the right to request access to, correction of, or deletion of your personal data. Please email us at training@skillacquire.com. Note: requests to modify data residing on deep backup systems may be declined as technically impractical.

7. Cookies

Cookies help us remember your preferences and improve navigation. You may configure your browser to refuse cookies; however, certain features of the platform may not function correctly as a result.

Refund Policy

We stand behind the quality of our training programs. If you are not satisfied, we have a clear and transparent refund process outlined below.

Eligibility — 7-Day Rule

To qualify for a full refund to your original payment method, both of the following conditions must be met:

• Your refund request is submitted within 7 days of the original purchase date.
• You have not accessed, viewed, or downloaded any course or webinar materials — including the Zoom joining link — and have not attended the live session.

Non-Refundable Situations

• The 7-day window from the date of purchase has passed.
• You have already joined, attended, or logged into a live webinar session.
• You have accessed the webinar joining link or downloaded any digital asset.
• The purchase is for completed courses, certifications, or digital downloads.
• A subscription or membership billing cycle (e.g., SkillAcquire Pro) has already started.
• The request is for a partially used bundle or partially accessed content.

How to Request a Refund

Email your formal refund request to training@skillacquire.com with the following details:

Processing Timeline

• Acknowledgment: Confirmation email sent upon receipt of your request.
• Review: Our team verifies compliance with the 7-day and no-access criteria.
• Credit: Once approved, the refund is processed immediately and appears on your original payment method within 7–10 business days (dependent on your payment provider).

Frequently Asked Questions

Fraudulent Activity Notice

What Scammers Are Doing

Fraudulent actors are sending fake emails, postal letters, faxes, and making phone calls using official SkillAcquire or Turquoise Hibiscus logos, photos, and company text to deceive individuals into believing they have received legitimate job offers.

How to Spot a Scam

• Communications that pressure you to act quickly or urgently.
• Requests for upfront payments or banking/personal details in exchange for employment.
• Formatting errors, poor grammar, or unprofessional presentation.
• Emails originating from domains other than @skillacquire.com or @turquoisehibiscus.com.
• Unsolicited job offers you never applied for.

What You Should Do

• Do not respond to, click any links in, or provide personal or financial details to suspicious communications.
• Forward suspected fraudulent communications to our security team immediately at humanresources@turquoisehibiscus.com
• Report identity theft or fraud to the Federal Trade Commission (FTC) at reportfraud.ftc.gov

Official Contact Channels

training@skillacquire.comhumanresources@turquoisehibiscus.com+1 302-444-0162